Valid from the 1st of September 2016


Purpose of Terms and Conditions

The following terms and conditions govern the use of the website (hereinafter the ” Website“, the ” Company, “Lowlatencylab SRL” or “We“), and the terms and conditions for all the services and products (hereinafter the ” Services” and ” Products“) that the Company is selling and/or advertising on the website.

Company details:

Name: Lowlatencylab SRL

Addres: Corunca nr 413D, Mures, Romania

Reg. No. : 36399230


Company’s rights

By using the website and its subdirectories, you agree to, and accept these terms and conditions in full. Lowlatencylab SRL reserves the right to modify these terms and conditions at any time, without prior notice and with immediate effect, and thus, you should check for changes before proceeding to utilize the website, services and products of Lowlatencylab SRL. By using the website after changes have been made to this document, you agree to accept those changes.

Lowlatencylab SRL reserves the right to suspend the operation of this Website or any part or sections of it at any time, without prior notice, and no claims may be held against the Company in this regard.

Lowlatencylab SRL reserves the right to restrict access to areas of the Website, or the whole Website, at its discretion, without prior notice or further clarifications or explanations. The eventual restrictictions may apply to all or a part of the users or clients of the Website. If We provide you with a private link or password to enable you to access restricted areas of the Website or other content or services, you must ensure that that private link is kept confidential.


Third party websites

This Website may contain hyperlinks to other websites that are not in control of Lowlatencylab SRL. Such hyperlinks are provided for your reference and convenience only. By using the Website and/or the Lowlatencylab SRL products or services you agree not to hold responsible Lowlatencylab SRL for the content or operation of third party websites. You are solely responsible for the way you are using third party websites and the information and/or products and services you may find there.

Lowlatencylab SRL will not by liable, in any circumstances, by any eventual losses or damages caused by the usage of the third party websites and the services they are providing.

By using the Website and Lowlatencylab SRL products and/or services, you understand that laws regarding financial contracts vary throughout the world, and it is your obligation alone to ensure that you fully comply with any law, regulation or directive, relevant to your country of residency.



The clients can pay for the products/services offered on using PayPal (credit/debit card or paypal balance) or Credit/Debit Card directly (VISA/VISA Electron, Mastercard/Maestro).

A payment can be accepted, rejected, cancelled or placed on hold for security checking by the payments processor company. We hold the right to provide the full details of our product/service to the client only when the payments processor will accept the transaction of the client.


Money-back policy

In case we are not able to provide the service/product in less than 72 hours from the payment acceptance, the client is entitled to a refund upon request. No other refunds will be accepted.


Product/service delivery

The client will receive the full details, access and specifications of the product/service within 24 working hours from the time of payment acceptance.

This period could be extended in case we cannot provide the product/service due to third party issues.

The client will be entitled to use the purchased product/service for a period of 30 days, starting from the time we provide the full access to the product/service (e.g.: if the credentials are sent on the 30th of August 2016 then the last day of access to the product/service will be on the 29th of September 2016).


Force Majeure

By using the Website you agree that Lowlatencylab SRL will not be liable in any way to you or to any other person in the event of force majeure, or for the act of any Government or legal authority, or for the failure of or damage or destruction to its computer systems, data or records or any part thereof, or for delays, losses, errors or omissions resulting from the failure or mismanagement of any telecommunications or computer equipment or software, or for any other events that cannot be prevented (natural calamities, wars, armed conflicts etc.).


Liability disclaimer

By using the products/services purchased from the Website, the client is fully responsible for any eventual damages created to third parties.

By using the Website you aknowledge that the information, software, products and services included in or available through the Website may include inaccuracies or typographical errors. Advice received via the Website should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation.

To the maximum extent permitted by applicable law, in no event shall Lowlatencylab SRL be liable for any direct, indirect, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website, with the delay or inability to use the Website or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the Website, whether based on contract, negligence, strict liability or otherwise, even if Lowlatencylab SRL or any of its suppliers has been advised of the possibility of damages.